Stories: NPCI
How to Raise a UPI Complaint: App, Bank, NPCI and the RBI Ombudsman
Start with your UPI app or bank; NPCI passes complaints on, and the RBI Ombudsman comes after 30 days.
UPI AutoPay Mandates: How to View, Pause and Cancel Recurring Debits
Cancel UPI AutoPay from any app, the merchant or your bank. Loan and EMI mandates are the exception.
UPI MDR From 15 October: What Merchants Pay and What Stays Free
A 0.4% MDR on UPI merchant payments above ₹2,000 starts on 15 October. Customers and small vendors stay exempt.
UPI Adds POS Tap Payments and a New Customer-Support Platform
NPCI adds NFC payments using the POS connection and MyUPI tools for support and user controls.